Privacy Policy
This policy explains how IMX Solutions handles personal data when you use our website, customer portal, hosting services and support.
Last updated: 30 May 2026
1. Information We Collect
We may collect information such as your name, email address, billing details, company information, support requests, account activity and technical information related to your use of our services.
2. How We Use Information
We use personal data to provide services, manage accounts, process payments, deliver support, improve our services, maintain security and communicate important service information.
3. Hosting and Customer Data
Content, files, databases, emails and other data hosted by customers remain the responsibility of the customer. IMX Solutions only accesses hosted data when necessary to provide support, maintain services or comply with legal requirements.
4. Cookies and Analytics
Our website and customer portal may use cookies and similar technologies to provide functionality, improve user experience, remember preferences and understand how our services are used.
5. Payment and Third Parties
Payment processing, domain registration, email delivery and infrastructure services may be handled by trusted third-party providers. These providers only receive information necessary to deliver the relevant service.
6. Security
We use reasonable technical and organizational measures to protect personal data and service information against unauthorized access, loss, misuse or alteration.
7. Data Retention
We retain personal data only for as long as necessary to provide services, meet legal obligations, resolve disputes and maintain business records.
8. Your Rights
Depending on applicable law, you may have the right to access, correct, delete or restrict the processing of your personal data. You may also request a copy of the data we hold about you.
9. Contact
Questions about privacy or data protection can be sent through the IMX Solutions customer portal or support channels.